Welcome to Sawariya Gems & Rudraksh — a trusted name for 100% natural, lab-certified gemstones and authentic Rudraksh. Our website is https://sawariyagem.com.
We believe that trust is not just built through the quality of our gemstones — it is also built through the way we treat your personal information. This Privacy Policy explains clearly and honestly what data we collect, why we collect it, how we use it, and how we keep it safe.
Please take a few minutes to read this policy. By using our website, you agree to the practices described here.
What Information We Collect
When you visit or shop on our website, we may collect two types of information:
1. Information You Give Us Directly
When you place an order, create an account, leave a comment, or contact us, we collect details such as:
- Your name, email address, and phone number
- Your billing and shipping address
- Payment information (processed securely — we do not store card details)
- Any messages or queries you send us
2. Information We Collect Automatically
Like most websites, we also collect some information automatically when you browse our site. This includes:
- Your IP address and browser type
- The pages you visit and how long you spend on them
- The device and operating system you use
- Cookies and similar tracking technologies
This helps us understand how our website is being used and how we can improve your experience.
How We Use Your Information
We use the information we collect to serve you better. Here is how:
- To process your orders — We use your details to confirm, process, and deliver your purchases of gemstones, Rudraksh, and jewelry.
- To communicate with you — We send order confirmations, shipping updates, and respond to your queries.
- To detect and prevent fraud — Your IP address and other data help us protect our website and customers from misuse.
- To improve our website — We analyze browsing patterns to make our site faster, easier to use, and more relevant to you.
- To send you relevant offers — If you have opted in, we may send you updates about new arrivals, promotions, or gemstone recommendations.
We do not sell your personal information to any third party. Ever.
Cookies – What They Are and How We Use Them
Cookies are small text files stored on your device when you visit a website. They help us remember your preferences and improve your browsing experience.
Here is how we use cookies on our website:
- Comment cookies – If you leave a comment, we may save your name, email, and website in cookies for one year so you do not have to re-enter them next time.
- Login cookies – If you log in, we set cookies to remember your session. These last for two days, or two weeks if you select “Remember Me.”
- Session cookies – When you visit our login page, a temporary cookie is set to check if your browser accepts cookies. It is deleted when you close your browser.
- Third-party cookies – Some embedded content (like YouTube videos) may set their own cookies. We do not control these.
You can disable cookies in your browser settings at any time. However, please note that some features of our website may not function properly without cookies.
Embedded Content from Other Websites
Some pages on our website may include embedded content — for example, videos, maps, or social media posts from platforms like YouTube or Instagram. This content behaves exactly as if you had visited those websites directly.
These third-party platforms may collect data about you, use their own cookies, or track your interaction with the embedded content — especially if you are logged in to their platform.
We recommend reviewing the privacy policies of any third-party platform whose content you interact with.
How We Share Your Information
We respect your privacy and will never sell your personal data. However, in certain situations, we may share your information with trusted parties:
- Service providers – We work with third-party companies for services like payment processing, order fulfillment, shipping, and website hosting. These providers only receive the information they need to perform their specific task — nothing more.
- Legal compliance – If required by law, a court order, or a government authority, we may be required to disclose your information.
- Fraud protection – We may share anonymized data with trusted partners to detect and prevent fraud.
All third-party service providers we work with are bound by strict confidentiality agreements and applicable data protection laws.
How Long We Keep Your Data
We keep your personal information only for as long as it is needed:
- Order information is retained as long as necessary to fulfill your purchase and comply with legal and tax obligations.
- Comments and their associated metadata are kept indefinitely so we can recognize and manage follow-up comments.
- Account information is stored as long as your account remains active. You may request deletion at any time.
Your Rights Over Your Data
You are in control of your personal information. You have the right to:
- Access – Request a copy of the personal data we hold about you.
- Correct – Ask us to update or fix any inaccurate information.
- Delete – Request that we erase your personal data, subject to any legal obligations we must follow.
- Withdraw consent – Opt out of marketing communications at any time by clicking “Unsubscribe” in any email we send you.
To exercise any of these rights, please contact us using the details at the bottom of this page.
Data Security
We take the security of your personal data seriously. Our website uses industry-standard security measures to protect your information from unauthorized access, loss, or misuse. Payment transactions are processed through secure, encrypted payment gateways — we never store your full card details on our servers.
However, no method of transmission over the internet is 100% secure. While we do everything we can to protect your information, we cannot guarantee absolute security.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe your child has provided us with their personal information, please contact us immediately and we will promptly delete it.
Spam Detection
When visitors leave comments on our website, we collect the data shown in the comment form — along with the visitor’s IP address and browser information — to help detect spam. An anonymized version (hash) of your email address may be shared with the Gravatar service to check for a profile picture. The Gravatar privacy policy is available at: https://automattic.com/privacy/
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the date at the top of this page. We encourage you to review this policy periodically to stay informed.
Your continued use of our website after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please do not hesitate to reach out to us:
Sawariya Gems & Rudraksh
196, Ground Floor, Pocket-3, Sector-2,
Rohini, New Delhi – 110085
📞 +91-7532001001
📧 sawariyagem@gmail.com
🌐 https://sawariyagem.com
💬 WhatsApp: https://wa.me/917532001001
We are happy to assist you and address any concerns about your privacy.